"Donald is the best manager ever at the Peoria store. Great guy and very knowledgeable. Will definitely return for more shopping. He is always so helpful and give the best service.
Thanks again "
"Bought a clamp on cell phone holder for my GL1800. The clap mechanism worked but due to the handlebars tilt, could not actually see the cell phone screen enough without taking my eyes completely off the road (bad). I took it back for a refund and was treated very professionally and courteously. Will do business with them again."
"My husband and I went in to buy helmets, after looking at a few other places. Not only does this store have a great selection, they have great staff. We were helped to find helmets that were just what we wanted and the employee made sure they fit us correctly. Since they didn't have the size we wanted, he ordered it, to be shipped to our home, and it was shipped and on its way within hours. They had a great selection of other gear as well and can offer suggestions and advice since the staff is knowledgeable.
My husband did some comparison pricing and feels that the prices at this store are reasonable. "
"this store is amazing. they are so helpful and knowledge. donald is the best. thank you "
"Saw the ad, went to the store and got it....... Just like it should be."
"Cody was extremely helpful, walking me through a new helmet purchase. I appreciate the knowledge base he had, going over the benefits and features of each style"
"They didn't have it but he found one at another store great customer service"
"I rode up to the Peoria store kind of late, 15 min until closing. I was initially looking for a pair of boots but they did not have my size. Walking towards the door I noticed they had some decent priced pair of pants. I tried them on, they fit just right so I headed to the register. It was about 5 minutes after closing time, I then glanced back and noticed they had a pair of new Fox MX pants for under $80. I had seen those pants for like $40 more at a different place. I asked the cashier if it was cool if I tried them on just to see how they fit, even though it was after closing time. He was friendly and said "no problem". I ended up liking how they fit so I got them too! I will definitely continue to stop by from time to time..."
"Fixed our helmet no questions asked"
"super friendly and helpful staff. I needed a new tire for my "Mid-life Crisiscycle" and they knew exactly what I needed. Like a mind-reading genie with legs, Cody helped me out. I'm convinced they practice voodoo witchcraft when they are not busy rocking some killer riffs on a sweet base. They finished my tire earlier than expected which is great because riding a bike with one wheel can be quite the challenge let me tell ya. 10/10 would go back to spend my money."
"Great people working there and very helpful. "
"As always, the staff at Cycle Gear, Peoria AZ provided outstanding customer service in helping son purchase a new pair of riding sneakers!"
"I’ve been going to cycle gear for many years and coming back because Sean, a previous manager, was a nice, genuine, and helpful person. Upon my recent visit I had the displeasure of having to deal with an employee that seemed to be training someone, try to be funny for the whole experience by replying to all my questions with “no, we don’t have those... jk they’re right here” or “that’ll be $5,000... naa” and so on so forth. A couple would have sufficed and made things light hearted, however the constant banter and cocky additude just made me uncomfortable and not wanted to return, unlike what he said to the trainee that it would make me want to return... wrong.
With rude/unprofessional employees at this location, I’ll be taking my business to another location further out of my way.
However very happy with the products and being able to price match with other stores was nice and convenient!"
"Called to get some S-100 cleaner, picked up one of the new 'cool shirts'. Tried it out Sunday - worked great!
Thanks "
"No complaints at all. Great customer service."